We make every effort to describe as accurately as possible and take relevant photos of our objects. However, we are not responsible if the item received does not meet your expectations (we have had very few such situation so far). We are in no way responsible for any collateral losses resulting from non-fulfilment of orders.
The buyer accepts that handmade ceramics by its very definition implies variations in shape and texture within quite significant limits, therefore dimensions (e.g. 23-24 cm) cannot be precise and deviations of 3-5% are to be expected.
There is a right of return, within 14 days, according to the legislation in force and the details in the "return policy" section.
We sell online only from stock, and the products being unique or very small series, once sold appear as out of stock, therefore the risk that an ordered product does not exist is extremely small and can only occur as a result of packaging accidents.
All rights to the design concepts and models presented belong to Grădinile Victoriei SRL and the buyer has no right of duplication.